Zehnder Communications, Inc.

Is Your Website Failing You? 6 Signs It’s Time for a New Site

With advancements and rapidly changing trends in digital technology, digital marketing is constantly evolving. As new technologies emerge, so do web design trends. And in today’s digital landscape, staying on top of trends and creating a user-friendly web experience is paramount.
Your website is a visual representation of your brand. It’s the place where customers come to peruse your products and services, and it all contributes to the most important metric of all: user experience. User experience (UX) refers to how easy and enjoyable it is for visitors to use a site. 
Just how important is UX? According to statistics, 89% of customers switch to a competitor’s site after a sub-par experience. Ignoring UX can mean failed conversions, sinking sales, and an inadvertent boost for your competition. By focusing on design trends through the lens of UX, you can create a website that’s easy to use and navigate as well as visually appealing, increasing users’ engagement and conversion.
Here’s how to tell if your website needs a little TLC. 

Signs your website is failing you

In the era of information overload, it’s harder than ever to keep users from becoming quickly disengaged, especially if your website struggles to provide quality information at top speed. Here are a few telltale signs your site is no longer serving you well:

1. Your website is outdated, no longer reflecting your brand or messaging.

An outdated site that no longer aligns with your branding can undermine your online presence. One key issue with neglecting to update is an increasing lack of content. 
If your website content is insufficient, users have no reason to stay. Engaging and informative content is the lifeblood of any website, attracting users and sustaining their engagement. A lack of relevant and informative content is the fastest way for users to disengage with your brand.
Additionally, outdated content can erode the trust users have in your brand. If your website's content is no longer relevant or accurate, your brand loses credibility. This effect is compounded when you also lack high-quality, content-relevant images and videos.

2. Your website is difficult to use or navigate.

If your site is tricky to navigate and hard to use, it’s almost impossible for potential customers to find what they’re looking for. Frustrated and disoriented, they’re quick to turn elsewhere, possibly never returning. 
It's also essential to think about accessibility, ensuring that everyone, including those with disabilities, can use your website easily. If your site isn’t accessible to those with visual, hearing, and mobility impairment, it leads to even lower engagement, higher bounce rates, and sinking conversions.

3. Your website is slow.

In today's fast-paced digital landscape, users expect instant access to content. Slow loading speeds can irritate users and encourage them to abandon your website. According to Google, 53% of mobile users leave a site if it takes more than three seconds to load. This not only means fewer visitors but also reflects negatively on your website's reputation, undermining your reliability, expertise, and relevance.

4. Your website is not mobile-friendly.

Your site should be easy to navigate and use, regardless of a user’s device or browser. And with more and more users accessing the internet via smartphones, mobile-friendly design makes your site accessible to a wider audience. This improves user experience, increases conversion rates, and can even impact SEO.

5. Your website is not optimized for search engines.

If your website isn’t optimized for search engines, finding it will be a challenge from the start, leading to low traffic and brand visibility.
Look for red flags in the form of technical errors: broken links or images can be a major issue, damaging your site's credibility and reducing SEO growth. Alternatively, by optimizing your website for SEO, you make it more visible to potential customers searching for products or services like yours.

6. Your website is not generating the results you need.

Your analytics tell you the story. If there is no traffic, no engagement, and no conversions, it’s clear you’re not connecting to your audience’s needs, wants, or pain points. They’re not getting what they need. Go back to the basics and look at your site from an outside perspective. Is the text clear and concise? Are you using jargon or technical terms your audience may not understand? Pay close attention to the words you use and the language that attracts your target audience.

The benefits of a new website 

If your website is failing you, an improved version can breathe new life into your brand. These are just a few of the benefits of a shiny new site:
  • Improved usability and navigation that make it easier for visitors to find what they’re looking for
  • A refreshed look and feel that helps attract new customers
  • Mobile-friendliness that allows you to reach a wider audience
  • Better SEO that will generate a higher website ranking in search results and drive more traffic
  • Increased conversions that generate more sales or leads

Create a website people love using.

Creating a site people love to use requires the right tools and strategies. First and foremost, know your audience. Their experience is a fundamental part of the design process, and understanding your target market helps you identify the key features your site should include.
Second, understand the significance of first impressions. People form their impression of a website in a matter of seconds. A user-friendly site is easy to navigate, has clear and concise instructions, and is accessible to users of all ability levels. A good UX/UI design makes a positive first impression–essential for driving traffic and conversions.
Additionally, prioritizing personalization is key. Users want to feel catered to, and good design makes for an experience that feels custom-tailored. 
Last, using analytics to monitor website performance is vital, tracking how people use your site. These insights can be used to refine UX, ensuring your website keeps meeting the needs of your audience. 
A well-designed website not only makes users happy–it builds loyalty, generates confidence in your brand, encourages repeat visits, and ultimately contributes to your success.

Revamp your site today!

Now more than ever, brands need expert digital strategy to engage visitors, reduce wasted impressions, and reach their target audiences.
With a fresh approach informed by current trends, web design can be a powerful tool for engagement. From healthcare to technology to finance, the specialists at Zehnder create sites that attract users, keep them engaged, and evolve with their needs. Contact our team today and discover how we can evolve your site to go above and beyond the competition. 


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